FAQ's - Run Surrey Run

PRE - RACE QUESTIONS

Why Surrey Run/Walk? 

The organizers of the event who are avid runners and walkers, working in collaboration with the City of Surrey, felt that a great city like Surrey needs it’s own road run and hence a downtown Surrey route was selected. 

 Due to Covid the original RunSurreyRun 2020 was initiated as a Virtual Walk/Run. In 2022 the first in person event was launch along with the 2nd Virtual event. 

And now we are back with RunSurreyRun 2023 both in person and Virtual 5k/ 10k walk / run. 

The In-person event is on Sunday, September 10, 2023, and the Virtual event September 8-10, 2023. Join us as we grow this incredible annual race event in Downtown City of Surrey .  Starting at Holland park and looping around Downtown City of Surrey. A 5km/ 10km walk or run for all ages and all abilities building a healthier community of Surrey. 

We look forward to our past RunSurreyRun 2022 participants, sponsors, volunteers joining our next RunSurreyRun 2023.

What is the date of the next RunSurreyRun?

The in-person event is on September 10, 2023 and will start at 9:00am Holland Park in Downtown Surrey.

What TIME DOES THE RACE START

The In Person Road Race start time is 9:00am at Holland Park. Pacing will be tiered.

What is a Virtual Walk/Run?

Virtual Walk/Run means you can run, walk, wheelchair, or baby jog  at your own time, your own preferred route, and at your own pace. All participants will receive a swag bag and a link to print Virtual Bib and a RunSurreyRun Medal and an Iron on RunSurreyRun Badge .  Option to buy RunSurreyRun T-shirt is available at a cost. The run will take place between September 8-10, 2023

Will Strollers and Wheelchairs be allowed in the in-person event?

Yes, Strollers and wheelchairs  are most welcome. Children in Stroller do not need a race bib but participants with a stroller must register for the 10k run with a time category of 1:50min for the safety of children and other participants.

What is the distance for the Virtual and In-person Event?

Both the Virtual and In-person events have a choice of doing either the 5km (actual distance is 5.3km) or the 10km (actual distance is 10.6km). You can select the choice when you register.

When and where will the Road Walk/Run be Held?

The Road Walk/Run in-person event  will take place on September 10, 2023  with start and finish at Holland Park downtown City of Surrey.

Is there a Route map for the in-person event?

The Route map will be posted on the website. Please note there may be slight changes to the route before the final date.

When does Registration Start and Finish?

Registration is now open and last day for registration is August 25, 2023 11:59pm.

How can I register?

Do I have to register?

Registration is important! For entry into the in person-event you need a race bib that is valid and needs to be displayed. Virtual participants will get a link to print out their race Bibs.

Do I need to create a running room account for registration?

Yes, when you go to register on www.runsurreyrun website it will take you to running room for registration. You will need to create an account to register.

Can we register Teams?

Yes, the in-person race will have the options to have teams. Please click on Team registration for more information. 

Who picks up Team Race Packages?

Team Captains are responsible to pick up Team Race packages. Please view the schedules page for more info.

Team Captains are also responsible for distributing the race packages to their members

What does registration include? 

Includes: Swag bag with a Iron on RunSurreyRun 2023 badge, a Medal,  a Bib with timing chip  for the in-person event. T-shirts can be purchased at additional cost.  For the virtual  swag bag, event instructions for a virtual Bib, a medal, and an Iron on RunSurreyRun 2023 badge , and instructions to  login results from Startline timing company. T-Shirts for the virtual event can be purchase at additional cost. 

This year we are encouraging participants to bring their own shirts,  and we will offer a RunSurreyRun iron-on for your shirt. Every year you will be able to add a new badge to the same shirt - recycling your T-Shirt.

Teams or Groups can get creative and bring their own color T-shirts and we will provide Iron-on RunSurreyRun 2023 Badge.

 What else does the registration fee cover? 

Your fee also helps to pay for venue rental, entertainment, event marketing fees, signage, print media fees,  traffic management, city costs including ambulance and police, permits,  medical supplies, fencing, stages, tents, water station equipment, recycling stations, signage, organizational and administrative race timing and data organization, entry administration fees.

What if I have trouble registering? 

Email us at: info@runsurreyrun.com and we will do our best to guide you to the proper sources to help in registering.  

What is the race refund policy?  

Race entry is non-refundable and you can transfer from the In-person to the Virtual if you cannot attend the in -person event for a nominal administration fee.  Race is not transferrable between participants. This is part of the race policy is acknowledged during registration. Organizers need enough time to prepare swag bags. 

How does timing tag work? 

The In-person RunSurreyRun Bibs will have a chip attached. Your event time is recorded as you cross the timing mats at the start and finish line.  For Virtual Bibs participants will get an online link via email close to date of Race. These will not have a chip and time and distance has to be logged via phone, or other apps. 

Race Finish 

You do not need to return your race bib. It is yours to keep as a souvenir.

Which Charities are being supported?

We are providing links to help local Charities such as Option Community Services, BC Cancer Foundation, Uniti, Big Sisters of BC Lower Mainland, & Canadian Blood Services.  Although not mandatory, we will still encourage participants to support local charities through the Donations link at the top of the website www.runsurreyrun.com.   Tax receipts will be issued by the charities. 

Is there any other causes being supported? 

RunSurreyRun’s goal is to create a  sustainable event. The goal is to encourage the community to use biodegradable products and eliminate single use plastics during the event.  We are encouraging participants to recycle their own T-Shirts as we provide and Iron-on RunSurreyRun 2023 Badge, bring your own water bottles, walk, bike, carpool, bus transit, uber, taxi to the  in-person event. 

Where do I pick up my swag bag?  

Pickup date, time and location are on the race package pick-up page. 

May I pick up a number and swag bag for someone else?

Yes, please have them email info@runsurreyrun.com name of person picking up swag for them. 

Race Day Questions

Can I register on race day?

There is no race day registration.

Can I pick my Swag bag on race day?

No, swags bags must be picked up prior to race day on dates to be announced soon. 

If I choose the T-Shirt option can I switch race shirt to a different size?

No unfortunately not, as these have to be ordered ahead of time once registration closes.

May I pick up a number and swag bag for someone else?

Yes, please have them email info@runsurreyrun.com name of person picking up swag for them. 

What time do Roads start closing?

Road closure will be updated on website closer to date of event.

Will there be a  Gear Check?

There will be no gear check.

How do I get to the Start for the In-person event?

We encourage carpooling, biking, skytrain, bus, walk, uber, taxi to the start at Holland park. Please check with transit for most up to date information/schedules. More details to start will follow closer to the date of the event.  

Is there Parking at the start or finish zone for the in-person event?

We encourage people to take public transit, uber, or bike to the event. Parking will be updated closer to event date.

What happens if I can’t make it to the race?

The race is non-refundable and non-transferrable. Someone can pick up your swag bag during pick up times  and you can keep as souvenir.

Post Race Questions

Where can I find my results?

Event results  details to be updated closer to date of of event.  

My results were wrong or I need some information corrected, how do I do that?

You may contact our timing company info@startlinetiming.com directly for any discrepancies.

Where do I get my photos after the race?

Photo details updated closer to event date. You can also check out our Photo Gallery

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