FAQ's - Run Surrey Run

Why a Surrey Run/Walk Virtual event? 

The organizers of the event who are avid runners and walkers, working in collaboration with the City of Surrey, felt that a great city like Surrey needs it’s own road run and hence a downtown Surrey route was selected.  Due to Covid all last year’s organized event came to a halt.  It was decided this year to redesign the event as a Virtual event. The best part is that we can all join in as a community and stay active while following the guidelines of the BC Ministry of Health to ensure the health and safety of all those around us.

What is a Virtual Run/Walk? 

For the health and safety of our participants, volunteers and community RunSurreyRun will be  a virtual event.  This means you can run or walk at your own time, your own preferred route, and at your own pace. All participants will receive a swag bag including a t-shirt and a RunSurreyRun Medal. The run will take place between June 1-15, 2021. 

How can I register? 

You can register online at https://www.runsurreyrun.com/.

Cost: $25

Registration closes: May 25, 2021

Includes:  Swag bag, t-shirt, medal and lots of encouragement

Choose to do the 5k or the 10k Run, Walk or Roll!

How will I know where to run and submit my results? 

 To select a route, figure out a comfortable route that suites you.  It could be a walk in the park, running on the sidewalk, run on the track in the park, or even on the treadmill.  We encourage everyone to participate including walking, running or rolling in a wheel chair. 

  • Register online. Registration will provide a swag bag, T-Shirt and medals to commemorate  this inaugural event.
  • Pick one day between June 1 – 15, 2021. 
  • Pick a route by going onto google maps or any other software that can help you pick a 5km or    10km route.
  • Take a picture of yourself running/walking or after you have completed your route.  Log down       your time and distance.  Send your results by email to info@runsurreyrun.com.
  • We will share your achievements with the community and celebrate your victory with you!
  • We encourage everyone to register and support the event. 

The best part is that we can all join in as a community and stay active while following the guidelines of the BC Ministry of Health to ensure the health and safety of all those around us.

Where & When do I get my race swag bag? 

You will be able to pick your swag bag before the race at a designated location closer to the time of the race.  We will email you and give you the designated location. 

What do I do with my results when I'm finished with my run? 

Whether you ran a personal best, or power-walked your way to the finish line, we want to showcase your achievements! Send us your pictures, your run time and we would be interested in knowing your route as well.   

What if I am having issues registering? 

Clearing the cache will resolve most issues.

 If you are using an older browser, you can try registering with your mobile device or another computer.

Here is the link to the help menu that outlines solutions to most issues.

https://runningroom.zendesk.com/hc/en-us/articles/214503887?mobile_site=true

Do I need to create a Running Room account to register?  

Yes, when you go to register on www.runsurreyrun website it will take you to running room for registration. You will need to create an account to register. 

What is the Race refund policy? 

According to our policy your race entry is non-refundable and not-transferable. This is part of the race policy acknowledged during registration. 

2020 Registrations & Transfers

 All participants that were registered in the 2020 run automatically transferred to the 2021 Virtual RunSurreyRun.  

 Thank you for your support.

 Who can I email any concerns or comments?

Which charities are being supported? 

We are supporting Options Community Services, Big Sisters of BC Lower Mainland, Canadian Blood Services.  We would like to encourage everyone to donate to these charities through the Donations link at the top of the website www.runsurreyrun.com.   Tax receipts will be issued by the charities. 

Is there any other causes being supported? 

Balsar Community Foundation has come on board to help create a sustainable event. The goal is to encourage the community to use biodegradable products and eliminate single use plastics during the event. 

 

 

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